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RelayHealth Error Message for Medicare Ver 17

Posted: Tue Nov 29, 2011 4:10 pm
by mercman
I tired to send a claim to Medicare with Relyhealth with Medisoft Advanced 17. I am getting an error message stating that The Billing Provider, Practice Address, City, zip code are missing. The error message refers to ANSI REF=2010AA_N(2).

Thanks

Re: RelayHealth Error Message for Medicare Ver 17

Posted: Wed Nov 30, 2011 9:22 am
by Gavin Walker
This pulls from the either the Practice address or the Provider address depending on whether you are filing claims as a group or individual. Be sure to enter Zip+4 without the dash.

Re: RelayHealth Error Message for Medicare Ver 17

Posted: Wed Nov 30, 2011 10:56 am
by mercman
Thanks Gavin. That fixed the problem.