RelayHealth Error Message for Medicare Ver 17

Technical problems with Medisoft.
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mercman
Posts: 10
Joined: Tue Nov 29, 2011 4:05 pm

RelayHealth Error Message for Medicare Ver 17

Post by mercman » Tue Nov 29, 2011 4:10 pm

I tired to send a claim to Medicare with Relyhealth with Medisoft Advanced 17. I am getting an error message stating that The Billing Provider, Practice Address, City, zip code are missing. The error message refers to ANSI REF=2010AA_N(2).

Thanks

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Gavin Walker
Posts: 4625
Joined: Wed Apr 04, 2007 10:11 pm
Location: Springfield, MO
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Re: RelayHealth Error Message for Medicare Ver 17

Post by Gavin Walker » Wed Nov 30, 2011 9:22 am

This pulls from the either the Practice address or the Provider address depending on whether you are filing claims as a group or individual. Be sure to enter Zip+4 without the dash.
Gavin Walker
Walker Tek Solutions, LLC
417-890-6777 x0
fax: 417-763-6386

mercman
Posts: 10
Joined: Tue Nov 29, 2011 4:05 pm

Re: RelayHealth Error Message for Medicare Ver 17

Post by mercman » Wed Nov 30, 2011 10:56 am

Thanks Gavin. That fixed the problem.

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