mispositioned window
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- Posts: 1
- Joined: Wed Jan 09, 2008 11:09 pm
mispositioned window
This a problem that i've seen happen in a number of versions of medisoft that i've used at a number of clients offices.
The window (say the transaction window) gets dragged out of position and is placed under the top window (the one with the chart information).
At this point all she can see is the 1st row of the payments in the payment section of the transaction window.
I've tried to drag it back but i could not find a place that i could grab.
I've tried using the window reset that the help file said to use but it did not change it.
For now i've set up another pc with a medisoft client so that she can still use it.
Has anyone seen this before?
How do you recover the window??
Is it possible to reset to the default settings?
Or does she have to have the medisoft client re-installed?
The one that my boss has a problem with is an older version, 10 i think.
I don't think that ndc even support this module any longer.
I've tried to get the doctor to update, but she really is not in a position to update to the newer version till at least may or june.
Thanks for your patience.
Respectfully
Linus
- Gavin Walker
- Posts: 4626
- Joined: Wed Apr 04, 2007 10:11 pm
- Location: Springfield, MO
- Contact:
Walker Tek Solutions, LLC
417-890-6777 x0
fax: 417-763-6386