Office Hours Closes / .NET Runtime 2.0 Error

Technical problems with Medisoft.
Post Reply
User avatar
scocav
Posts: 13
Joined: Wed Aug 03, 2011 1:55 pm
Location: Lafayette, LA
Contact:

Office Hours Closes / .NET Runtime 2.0 Error

Post by scocav » Tue Sep 27, 2011 11:55 am

We recently installed Medisoft Network Pro w/ Office Hours in a Win XP environment. All workstations & servers (Win Server 2003) installs work fine, except one XP machine. Medisoft works okay, but Office Hours closes after login. Event log reads:
(Error Properties)
Source: .NET Runtime 2.0 Error
Type: Error
Event ID: 1000
Description: Faulting application ohp.exe, version 17.2.2.169, stamp 2a425e19, faulting module kernel32dll, version 5.1.2600.5781, stamp 49c4f482, debug?0, fault address 0x00012afb.

We have downoladed & installed all available MS updates, run the registry cleaner, uninstalled & reinstalled Medisoft, 'repaired' the .NET installations, all to no avail. Problem persists. Any suggestions?
Scott Cavitt
Operations Manager
REHAB BILLING SPECIALISTS, LLC
600 Guilbeau Road, Suite A
Lafayette, LA 70506
Tel (337) 232-2444 Fax (337) 232-2959
http://www.rehabilling.com

User avatar
Gavin Walker
Posts: 4625
Joined: Wed Apr 04, 2007 10:11 pm
Location: Springfield, MO
Contact:

Re: Office Hours Closes / .NET Runtime 2.0 Error

Post by Gavin Walker » Tue Sep 27, 2011 2:14 pm

Do you have Windows XP SP3? That is required for Medisoft v17.
Gavin Walker
Walker Tek Solutions, LLC
417-890-6777 x0
fax: 417-763-6386

User avatar
scocav
Posts: 13
Joined: Wed Aug 03, 2011 1:55 pm
Location: Lafayette, LA
Contact:

Re: Office Hours Closes / .NET Runtime 2.0 Error

Post by scocav » Tue Sep 27, 2011 2:39 pm

Yes; Windows XP version 2002, Service Pack 3
Scott Cavitt
Operations Manager
REHAB BILLING SPECIALISTS, LLC
600 Guilbeau Road, Suite A
Lafayette, LA 70506
Tel (337) 232-2444 Fax (337) 232-2959
http://www.rehabilling.com

User avatar
Gavin Walker
Posts: 4625
Joined: Wed Apr 04, 2007 10:11 pm
Location: Springfield, MO
Contact:

Re: Office Hours Closes / .NET Runtime 2.0 Error

Post by Gavin Walker » Tue Sep 27, 2011 4:23 pm

Since it is a .NET error, remove very last .NET install, old and new.

Install Medisoft again, which loads 3.5 .NET (which includes .NET 2.0).

Stop firewall, anitivirus and see what happens.

Post Reply