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Office Hours Closes / .NET Runtime 2.0 Error

Posted: Tue Sep 27, 2011 11:55 am
by scocav
We recently installed Medisoft Network Pro w/ Office Hours in a Win XP environment. All workstations & servers (Win Server 2003) installs work fine, except one XP machine. Medisoft works okay, but Office Hours closes after login. Event log reads:
(Error Properties)
Source: .NET Runtime 2.0 Error
Type: Error
Event ID: 1000
Description: Faulting application ohp.exe, version 17.2.2.169, stamp 2a425e19, faulting module kernel32dll, version 5.1.2600.5781, stamp 49c4f482, debug?0, fault address 0x00012afb.

We have downoladed & installed all available MS updates, run the registry cleaner, uninstalled & reinstalled Medisoft, 'repaired' the .NET installations, all to no avail. Problem persists. Any suggestions?

Re: Office Hours Closes / .NET Runtime 2.0 Error

Posted: Tue Sep 27, 2011 2:14 pm
by Gavin Walker
Do you have Windows XP SP3? That is required for Medisoft v17.

Re: Office Hours Closes / .NET Runtime 2.0 Error

Posted: Tue Sep 27, 2011 2:39 pm
by scocav
Yes; Windows XP version 2002, Service Pack 3

Re: Office Hours Closes / .NET Runtime 2.0 Error

Posted: Tue Sep 27, 2011 4:23 pm
by Gavin Walker
Since it is a .NET error, remove very last .NET install, old and new.

Install Medisoft again, which loads 3.5 .NET (which includes .NET 2.0).

Stop firewall, anitivirus and see what happens.