Purchased Service Info Error
Posted: Mon Sep 21, 2015 5:24 pm
Hello,
New to the boards here. We just started using Medisoft v19 in our DME office and are having issues with Revenue Management. Previously, we were sending our files to our clearinghouse, Zirmed using the Print CLP format with no problems. Now, every time we send the file to them, we are getting a different rejection messages, most recently stating " Line level Purchased Service Provider Identifier is invalid or missing" and refers us to Loop 2400 Segment PS 101. Where in Medisoft can this information be updated? There should not be anything for us to put here, nor were we ever asked this. Any help is appreciated.
Thanks in advance.
New to the boards here. We just started using Medisoft v19 in our DME office and are having issues with Revenue Management. Previously, we were sending our files to our clearinghouse, Zirmed using the Print CLP format with no problems. Now, every time we send the file to them, we are getting a different rejection messages, most recently stating " Line level Purchased Service Provider Identifier is invalid or missing" and refers us to Loop 2400 Segment PS 101. Where in Medisoft can this information be updated? There should not be anything for us to put here, nor were we ever asked this. Any help is appreciated.
Thanks in advance.