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 Post subject: box 24j
PostPosted: Sun Apr 24, 2016 1:16 pm 
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Joined: Fri Apr 22, 2016 3:04 pm
Posts: 11
we are currently billing medicaid ins with doctors npi in box 24j and the group npi in box 33a but medicaid has been rejecting our claims and when i called to find the reason they told me we need to remove dr's npi from 24j . i tried with no success what do i need to do. thank you


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 Post subject: Re: box 24j
PostPosted: Mon Apr 25, 2016 8:57 am 
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Joined: Tue Mar 19, 2013 3:24 pm
Posts: 153
Location: Springfield, MO
What do they want in 24J instead?

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Andrew Analla
Support Team
MedTech Medical Management Systems
3058 S Delaware Ave
Springfield, MO 65804
Ph: 417.890.6777 | Fax: 417.890.6788


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 Post subject: Re: box 24j
PostPosted: Tue Apr 26, 2016 12:55 pm 
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Joined: Fri Apr 22, 2016 3:04 pm
Posts: 11
The rep from Medicaid said we should leave box 24J ???


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 Post subject: Re: box 24j
PostPosted: Mon May 02, 2016 2:06 pm 
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Joined: Fri Apr 22, 2016 3:04 pm
Posts: 11
the rep from Medicaid told me to leave box 24j blank


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 Post subject: Re: box 24j
PostPosted: Mon May 02, 2016 3:18 pm 
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Joined: Tue Mar 19, 2013 3:24 pm
Posts: 153
Location: Springfield, MO
Are you printing paper claims or electronic?

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Andrew Analla
Support Team
MedTech Medical Management Systems
3058 S Delaware Ave
Springfield, MO 65804
Ph: 417.890.6777 | Fax: 417.890.6788


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 Post subject: Re: box 24j
PostPosted: Tue May 03, 2016 2:19 pm 
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Joined: Fri Apr 22, 2016 3:04 pm
Posts: 11
we are sending electronic claims through optum our clearinghouse


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 Post subject: Re: box 24j
PostPosted: Tue May 03, 2016 2:36 pm 
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Joined: Fri Apr 22, 2016 3:04 pm
Posts: 11
we are using medisoft version 20 and we are sending electronic claims through optum our clearing house


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 Post subject: Re: box 24j
PostPosted: Tue May 03, 2016 2:37 pm 
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Joined: Fri Apr 22, 2016 3:04 pm
Posts: 11
we are using medisoft version 20 and we are sending electronic claims through optum our clearing house


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 Post subject: Re: box 24j
PostPosted: Tue May 03, 2016 3:21 pm 
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Joined: Tue Mar 19, 2013 3:24 pm
Posts: 153
Location: Springfield, MO
Does the provider send as individual or group?

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Andrew Analla
Support Team
MedTech Medical Management Systems
3058 S Delaware Ave
Springfield, MO 65804
Ph: 417.890.6777 | Fax: 417.890.6788


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 Post subject: Re: box 24j
PostPosted: Tue May 03, 2016 3:31 pm 
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Joined: Wed Apr 04, 2007 10:11 pm
Posts: 4002
Location: Springfield, MO
Hey good news. If you want to transfer your Optum account under us, we can then provide FREE electronic claims support and we can work with you directly on this issue. If you want to do this, private message me. We should have the same prices as what you are already paying.

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Gavin Walker
Walker Tek Solutions, LLC
417-890-6777


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 Post subject: Re: box 24j
PostPosted: Wed May 11, 2016 3:21 pm 
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Joined: Fri Apr 22, 2016 3:04 pm
Posts: 11
I have been waiting to hear from medicaid billing rep and today she called and told me we bill as individual and yes to leave box 24j empty and leave the group npi in box 33a I would appreciate any help as to how to go about to do this


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 Post subject: Re: box 24j
PostPosted: Wed May 11, 2016 4:33 pm 
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Joined: Tue Mar 19, 2013 3:24 pm
Posts: 153
Location: Springfield, MO
If you are billing as individual why are they sending Group in 33? Are you using Revenue Management?

_________________
Andrew Analla
Support Team
MedTech Medical Management Systems
3058 S Delaware Ave
Springfield, MO 65804
Ph: 417.890.6777 | Fax: 417.890.6788


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 Post subject: Re: box 24j
PostPosted: Wed May 18, 2016 3:52 pm 
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Joined: Fri Apr 22, 2016 3:04 pm
Posts: 11
I called a medicaid rep and he said being Dr's medicaid provider number is linked to both his individual npi and the group npi we can use either npi in box 33A and being the group npi was already set to show there it would be easier to just leave it there but box 24j does have to be empty thank you for your help


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 Post subject: Re: box 24j
PostPosted: Thu May 19, 2016 1:26 pm 
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Joined: Wed Apr 04, 2007 10:11 pm
Posts: 4002
Location: Springfield, MO
That's weird. If they really want it blank, go into the provider ids grid and setup an override for Medicaid and leave the NPI # blank.


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 Post subject: Re: box 24j
PostPosted: Fri May 20, 2016 11:05 am 
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Joined: Tue Mar 19, 2013 3:24 pm
Posts: 153
Location: Springfield, MO
The only way I can see doing this would be a custom Iguide for revenue management.

_________________
Andrew Analla
Support Team
MedTech Medical Management Systems
3058 S Delaware Ave
Springfield, MO 65804
Ph: 417.890.6777 | Fax: 417.890.6788


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