Revenue Management - Policy Edits updating error
Posted: Thu Oct 15, 2020 11:30 am
Upon launching Revenue Managment it says the updated policy edits database is effective 11/04/2019 and should only be installed when you are ready to process claims for services on or after that date. Do you want to install it now. Once I click on "yes" to proceeed to I receive the following messsage:
Unable to launch the installer! Please contact tech support.
System.ComponentModel.Win32Exception:The system cannot find the file specified
at System.Diagnostics.Process.StartWithShellExecuteEx(ProcessStartInfo startInfo)
at System.Diagnostics.Process.Start()
at System.Diagnostics.Process.Start(ProcessStartInfo startInfo)
at System.Diagnostics.Process.Start(String fileName, String arguments)
at CMLibrary.Utilities.InstallEditUpdate()
What do I need to do or who do I contact?
Thank you!
Unable to launch the installer! Please contact tech support.
System.ComponentModel.Win32Exception:The system cannot find the file specified
at System.Diagnostics.Process.StartWithShellExecuteEx(ProcessStartInfo startInfo)
at System.Diagnostics.Process.Start()
at System.Diagnostics.Process.Start(ProcessStartInfo startInfo)
at System.Diagnostics.Process.Start(String fileName, String arguments)
at CMLibrary.Utilities.InstallEditUpdate()
What do I need to do or who do I contact?
Thank you!