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After relocating to another state with a different Medicare FI and creating a new practice, I am trying first to test my EDI submissions to Change Health by simply verifying eligibility before I attempt to send claims. However, when trying to verify, I am getting an error titled: "Failed Transaction: 1000300419 Could not process requested input"

Is there a simple fix to this anyone can suggest?

TIA

Paul Rosete

We'll need to setup Revenue Management again since you have a new practice database. I will enter a ticket to get this going for you. For our Change Healthcare club members, we don't charge for this setup.

Oh great! Thanks!