RelayHealth Notice: System Processing Problem

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Gavin Walker
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RelayHealth Notice: System Processing Problem

Post by Gavin Walker » Fri May 05, 2017 3:03 pm

Due to a processing problem, Professional and Institutional claims may have erroneously obtained the subsequent error communications on the RelayHealth Exclusion Claims Report (EC), and RelayHealth Claim Summary Data File (CF) Report:
  • • PN4-0379:INVALID BILLING PROVIDER ZIP
    • IN4-0308:INVALID PATIENT ZIP CODE
    • IN4-0306:INVALID SUBSCRIBER ZIP CODE
    • IN4-0301:MISSING PAYER ZIP CODE
    • IN4-0305:INVALID PAYER ZIP CODE
    • IN4-0331:INVALID PAY TO PRVDR ZIP CODE
    • IN4-0301:INVALID BILLING PROVIDER ZIP
    • IN4-0309:INVALID OTHER PAYER POSTAL CODE
    • IN4-0324:INVALID BILLING PROVIDER ZIP
    • IN4-0308:INVALID OTH SUBSCRIBER POSTAL
    • IN4-0305:INVALID ACTIV PAYER POSTAL CODE
    • IN4-0309:INVALID LAB/FACILITY ZIP CODE

This problem started on May 5, 2017 at 12:00 AM CT and was fixed on May 5, 2017 at 8:45 AM CT. RelayHealth will be reprocessing all affected claims.
Act Needed: Nothing. Please be conscious of these erroneously obtained error communications.
Gavin Walker
Walker Tek Solutions, LLC
866-890-6777
417-890-6777

User avatar
Gavin Walker
Posts: 4169
Joined: Wed Apr 04, 2007 10:11 pm
Location: Springfield, MO
Contact:

Re: RelayHealth Notice: System Processing Problem

Post by Gavin Walker » Fri May 05, 2017 4:11 pm

Rectification: This problem started on May 5, 2017 at 12:30 AM CT and was fixed on May 5, 2017 at 9:40 AM CT.

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