Due to a processing problem, Professional and Institutional claims may have erroneously obtained the subsequent error communications on the RelayHealth Exclusion Claims Report (EC), and RelayHealth Claim Summary Data File (CF) Report:
- • PN4-0379:INVALID BILLING PROVIDER ZIP
• IN4-0308:INVALID PATIENT ZIP CODE
• IN4-0306:INVALID SUBSCRIBER ZIP CODE
• IN4-0301:MISSING PAYER ZIP CODE
• IN4-0305:INVALID PAYER ZIP CODE
• IN4-0331:INVALID PAY TO PRVDR ZIP CODE
• IN4-0301:INVALID BILLING PROVIDER ZIP
• IN4-0309:INVALID OTHER PAYER POSTAL CODE
• IN4-0324:INVALID BILLING PROVIDER ZIP
• IN4-0308:INVALID OTH SUBSCRIBER POSTAL
• IN4-0305:INVALID ACTIV PAYER POSTAL CODE
• IN4-0309:INVALID LAB/FACILITY ZIP CODE
This problem started on May 5, 2017 at 12:00 AM CT and was fixed on May 5, 2017 at 8:45 AM CT. RelayHealth will be reprocessing all affected claims.
: Nothing. Please be conscious of these erroneously obtained error communications.