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PATIENT LEDGER

Posted: Mon Feb 27, 2017 4:56 pm
by ALI
hi

I need to print out a quick ledger to prove timely filing to a carrier. On this particular account, it's only listing payments and entries and not the dates that billed the carrier or the patient. Is there something I need to check somewhere so that all the information regarding transactions are showing up on the ledger? Thank you! Ali

Re: PATIENT LEDGER

Posted: Tue Feb 28, 2017 10:31 am
by Gavin Walker
Hi Ali, do you use RelayHealth? If so, log into ConnectCenter and go to Reports -> Payer Report Search and see if you can find a Claim Acknowledgement report for that claim. They will be more likely to accept that report than anything you can print out of Medisoft.

Alternatively, you can try printing the Insurance Payment Tracer report out of Claims Management.

Re: PATIENT LEDGER

Posted: Tue Feb 28, 2017 11:25 am
by ALI
Thanks Gavin! I do use Relay and I'll go in and look for that report.

Re: PATIENT LEDGER

Posted: Tue Feb 28, 2017 11:29 am
by ALI
ps can you tell me how to print the insurance payment tracer report? I'm claims management and can't seem to find it. Thanks.

Re: PATIENT LEDGER

Posted: Tue Feb 28, 2017 1:02 pm
by ALI
pss...figured it out. I went under program options and then billing
added the option to include Claim billing notes/ created a procedure code that is a comment that reads Claim Sent

Re: PATIENT LEDGER

Posted: Wed Mar 01, 2017 1:55 pm
by Gavin Walker
The Claim Tracer should be in the same list where you pick which CMS-1500 or UB04 form to use to print out your claim.

Re: PATIENT LEDGER

Posted: Thu Mar 02, 2017 7:26 pm
by ALI
Thanks!

Re: PATIENT LEDGER

Posted: Thu Mar 02, 2017 7:27 pm
by ALI
Thanks!