Free Medisoft Support & Other - Courtesy Support Resource

For prospective & existing Walker Tek Solutions' clients. (Remember me for upgrades ~ Gavin)
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PostPosted: Sun Oct 20, 2013 2:14 pm 
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Joined: Sun Oct 20, 2013 12:43 pm
Posts: 6
Location: Hawaii
Aloha,

Any suggestions on how to come up to speed with Medisoft and EDI?

We are using v 18 with revenue management and Capario as clearinghouse

I need to be able to understand the claim errors and how to fix them

I also would like to understand more about "Batches" of claims.

_________________
Michael Jordan, Ph.D.
Pacific Region IT Consultant
drmcj888@gmail.com
808-688-6528

http://hopeandpeacehawaii.org


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PostPosted: Sun Oct 20, 2013 9:39 pm 
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Joined: Wed Apr 04, 2007 10:11 pm
Posts: 4128
Location: Springfield, MO
You will need to work with someone who can train you on Medisoft. We charge $125/hour for training or $95/hour if your purchase 4 hours or more.

_________________
Gavin Walker
Walker Tek Solutions, LLC
417-890-6777


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PostPosted: Mon Oct 21, 2013 3:21 am 
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Joined: Sun Oct 20, 2013 12:43 pm
Posts: 6
Location: Hawaii
Thanks for your responses. I guess I was expecting this to be a forum where users contributed to answers as well as you. I am capable of reading technical documentation and, in lieu of having community support, I would like to read on my own. I also have database skills. My problem is that the documentation on Medisoft is really lacking in details. Moreover, following some of the directions directly from Medisoft has led me to corrupting certain parts of the code such as revenue management.

I am looking for good technical documentation and active community forums on the topics I listed.

Mahalo for your support!

_________________
Michael Jordan, Ph.D.
Pacific Region IT Consultant
drmcj888@gmail.com
808-688-6528

http://hopeandpeacehawaii.org


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PostPosted: Mon Oct 21, 2013 7:58 am 
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Joined: Wed Apr 04, 2007 10:11 pm
Posts: 4128
Location: Springfield, MO
Well, provide the details of a specific error and we will try to answer your question. Leave anything off that might identify a specific patient. It is usually best to provide the entire error message you get back from the clearinghouse.


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