Sending claim without NPI in 24j

Robin · Post by **Robin** » Sun Sep 19, 2021 8:32 am

Hi - I need to send claims for an interpreter to the state that does not have an individual npi. Is there a way to leave this blank when being sent electronically? They do not want our group npi in 24j.
Thanks!

Post by **Gavin Walker** » Tue Sep 28, 2021 9:05 am

I think they are going to have to apply for an NPI number in order to get reimbursed on a health insurance claim.

Robin · Post by **Robin** » Thu Sep 30, 2021 7:07 am

This is kind of a special case where I have to send a claim form to the state for interpreter services. I have been mailing a paper claim without it, but was hoping there was a way to send it electronically but it always pulls our group NPI to that spot. thanks anyway!

Post by **Gavin Walker** » Fri Oct 01, 2021 4:23 pm

Who is the insurance carrier? Medicare? I believe they are going to require an NPI. Revenue Management won't generate a claim without an NPI so you have to put in something. I recommend you setup the individual NPI on the interpreter and then file the claim as a group if necessary.

Robin · Post by **Robin** » Fri Oct 01, 2021 4:50 pm

No, it's not an insurance company. It is the Early Intervention Program thru the state of Illinois. And she does not have or need an NPI to send claims to them. I will just continue to do it by paper.
Thanks

Post by **Gavin Walker** » Thu Oct 07, 2021 4:30 pm

We "might" be able to set this up with a custom iGuide. Not sure if Revenue Management is hard-coded to require an NPI or not. Been using Revenue Management for 11 years and this is the first time this has come up. Will they take a dummy NPI?