schedule backdated itself

Posts related Medisoft software.
Post Reply
DAVIDGARRELLMD
Posts: 5
Joined: Thu Oct 01, 2015 11:02 am

schedule backdated itself

Post by DAVIDGARRELLMD » Wed Dec 06, 2017 9:56 am

everything working as normal yesterday turned computer off came in this morning turned everything on as usual but the main computer has an older schedule and cannot even put new appt in, has a tab that comes up with ERROR:5133. where as the work station is working as normal. there was a pop up of a windows feature update but i did not click to update. no idea what to do!

update: Able to back up to a couple of days ago but now the main computer and workstation are not communicating. any idea?

User avatar
Gavin Walker
Posts: 4139
Joined: Wed Apr 04, 2007 10:11 pm
Location: Springfield, MO
Contact:

Re: schedule backdated itself

Post by Gavin Walker » Thu Dec 07, 2017 9:08 am

Did you restore your backup to the exact same folder and setup the share with the same name as before?
Gavin Walker
Walker Tek Solutions, LLC
417-890-6777

DAVIDGARRELLMD
Posts: 5
Joined: Thu Oct 01, 2015 11:02 am

Re: schedule backdated itself

Post by DAVIDGARRELLMD » Fri Dec 08, 2017 10:07 am

Yes we did, the main computer is the only one we have ever backed up, we did just as before. this time some how the main is not communicating with the work station :|

User avatar
Gavin Walker
Posts: 4139
Joined: Wed Apr 04, 2007 10:11 pm
Location: Springfield, MO
Contact:

Re: schedule backdated itself

Post by Gavin Walker » Mon Dec 11, 2017 10:08 am

Try disabling firewall and make sure computers are part of the same domain/workgroup/homegroup. Press and hold F7 when starting Medisoft from each computer and browse to the server's Medidata share when searching for MWDBList.adt.

Post Reply