Medisoft V11 vs. V15

[jenzaname]

Hi. We ARE CURRENTLY UTILIZING V11. WE ARE LOOKING TO UPGRADE TO MORE USER FRIENDLY AND TO HAVE LESS CHANCES OF A CLAIM SLIPPING THROUGH OR GOING UNPAID. PATIENTS GO A LONG TIME WITHOUT EVER RECIEVING A STATEMENT BECAUSE THE COMPUTER SEES THE BALANCE AS AN INSURANCE RESP AND CLAIMS GO UNPAID DUE TO THE FACT SOME REASON IT NEVER MADE IT TO OUR CLEARING HOUSE. ANY SUGGESTIONS???

[Gavin Walker]

Can you fill us in on what clearinghouse you are using and what module you are using to submit those claims? I think that will make a bigger difference than the version of Medisoft you are on. I can then tell what improvements were made for that module since version 11.