Free Medisoft Support & Other - Courtesy Support Resource

For prospective & existing Walker Tek Solutions' clients. (Remember me for upgrades ~ Gavin)
It is currently Sat Jun 23, 2018 1:22 am

All times are UTC-05:00




Post new topic  Reply to topic  [ 4 posts ] 
Author Message
PostPosted: Wed May 10, 2017 12:24 pm 
Offline

Joined: Thu Dec 03, 2015 7:36 pm
Posts: 55
Hello!

We just upgraded to Medisoft V21 (from V19) and have noticed lately we cannot delete a superfluous case from the Patient/Guarantors and Cases List

It gives us a pop up error of:
Error 5177: Trigger Execution failed. Error 7200. AQE Error: State = 5000; NativeError = 2122; [iAnywhere Solutions][Advantage SQL Engine]Table or Alias not found: NC -- Location of Error in the SQL statement is: 459 (line 10 column 85)

Any thoughts/ideas on this one?


Top
   
PostPosted: Thu May 11, 2017 8:53 am 
Offline
User avatar

Joined: Wed Apr 04, 2007 10:11 pm
Posts: 4129
Location: Springfield, MO
You can probably turn off audit on the Case table under program options to get around this error, but we'll need to work with you to repair your data. Shall I enter a ticket for this? We'll probably need everyone out of Medisoft and Office Hours while we work.

_________________
Gavin Walker
Walker Tek Solutions, LLC
417-890-6777


Top
   
PostPosted: Thu May 11, 2017 6:05 pm 
Offline

Joined: Thu Dec 03, 2015 7:36 pm
Posts: 55
Let me check with Brent and one of us will get right back to you.

Thank you, Gavin!


Top
   
PostPosted: Mon May 15, 2017 3:52 pm 
Offline

Joined: Thu Dec 03, 2015 7:36 pm
Posts: 55
Quote:
You can probably turn off audit on the Case table under program options to get around this error, but we'll need to work with you to repair your data. Shall I enter a ticket for this? We'll probably need everyone out of Medisoft and Office Hours while we work.
Gavin - thank you! Please enter a ticket for this. Our CEO, Brent, wants to be in on the call, so I will schedule the ticket around him.

Thank you!!


Top
   
Display posts from previous:  Sort by  
Post new topic  Reply to topic  [ 4 posts ] 

All times are UTC-05:00


Who is online

Users browsing this forum: No registered users and 3 guests


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum

Jump to:  
cron
Powered by phpBB® Forum Software © phpBB Limited