Sending multiple procedures under one claim
Posted: Mon Jan 09, 2017 4:28 pm
The problem I am having is that when medisoft V20 sends out a claim to RelayHealth for a particular date of service it is separating the claim into multiple individual claims i.e. One date of service with for instance 3 procedure codes are coming back from all the insurers listed as three separate claims instead being listed on one EOB under one date of service with however many procedures/E&M codes for that date. It is making keeping pt accounts correct difficult as sometimes the full amount for one date of service is coming in on separate EOB/Checks and even in some instances the checks are arriving days apart. Is there a way to fix this?