Archived 835's question

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KAYBILLING
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Archived 835's question

Post by KAYBILLING » Tue Nov 15, 2016 4:18 pm

I just started using Revenue Manager to post ERA's. I am a billing service with many providers, submitting through Office Ally with one submitter ID. I download my ERA's in MediData/RMData/Download folder. My question is, once I post the ERA I then archive it, where does it go? How do I retrieve it at a later date if necessary? I tried to retrieve one I posted but it didn't come back, and I'm not finding the reports in the RMData/provider folders, or any info in the Revenue Management user guide. Any insight into this would be helpful.
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Gavin Walker
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Re: Archived 835's question

Post by Gavin Walker » Wed Nov 16, 2016 11:13 am

You can get to the Revenue Management Reports archive by going to File -> Archive within the Reports program.
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KAYBILLING
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Joined: Mon Aug 24, 2015 5:02 pm

Re: Archived 835's question

Post by KAYBILLING » Wed Nov 16, 2016 12:20 pm

Thanks Gavin. I figured that out this morning, I was going to post about it when I got a chance. When I extracted one I didn't find it in reports, but it shows up as a PDF in the Reports, not as the original ERA posting. The sorting options are different than I'm used to (with InterfaceEdi), so I'm figuring out a new system. I sometimes have to go back and find an EOB for printing, for appeal or to send to a secondary. But so far I'm liking posting through RM much better. Appreciate your help.

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