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Medisoft Clinical RX / Medication error

Posted: Wed Oct 19, 2016 8:14 pm
by ITTECH
Hi all,
I am trying to edit RX / Medication in Medisoft Clinical patients but I get an error message stating: "Exception Segmentation Violation".
This error is only occurring on one of the machines in the office.

Please advise.

Thank you,

P.S: I also tried reinstalling Medisoft Clinical but it did not work.

Re: Medisoft Clinical RX / Medication error

Posted: Thu Oct 20, 2016 2:21 pm
by Gavin Walker
Did you install the hot fix patches and make sure they get pushed out to the clients? What is the date of PR.dat in C:\Program Files (x86)\McKesson\Practice Partner on the client?