iOS App iOS 10 Compatibility?

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xkelly
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Joined: Tue Dec 29, 2015 10:06 pm

iOS App iOS 10 Compatibility?

Post by xkelly » Thu Sep 29, 2016 1:55 pm

Hi-

Any idea when Medisoft will release an iOS 10 compatible update for their iphone/ipad app? App crashes at launch on iOS 10.

Thanks.

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Gavin Walker
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Re: iOS App iOS 10 Compatibility?

Post by Gavin Walker » Fri Nov 04, 2016 9:27 am

I have iOS 10 and the Medisoft v20 app works. But I have an older 32-bit iPad. The Medisoft (v18) app that you can get on iPhone was never updated to work on even iOS 9. We are expecting a new iPhone app to be released with service pack 1 of Medisoft v21
Gavin Walker
Walker Tek Solutions, LLC
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xkelly
Posts: 6
Joined: Tue Dec 29, 2015 10:06 pm

Re: iOS App iOS 10 Compatibility?

Post by xkelly » Fri Nov 04, 2016 12:42 pm

My client has v19 SP1. The iOS app was the latest version available on the app store. It worked on iOS 9. They upgraded to iOS 10 without consulting me (of course), now the app crashes on launch. And thoughts (other than upgrading to v20 or 21). They are using a ipad air 2.

Thanks.

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Gavin Walker
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Location: Springfield, MO
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Re: iOS App iOS 10 Compatibility?

Post by Gavin Walker » Fri Nov 04, 2016 3:19 pm

You need the Medisoft v20 app in order to work on iOS 10. Only older 32-bit iPhones and iPads work with the plain "Medisoft" app and only if you stay on iOS 8.

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