Revenue Manager Crashing?

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drk
Posts: 155
Joined: Sat Oct 11, 2014 11:40 am
Location: Boston, MA

Revenue Manager Crashing?

Post by drk » Mon Mar 07, 2016 12:11 pm

This just started happening -- RM is continuously crashing at the point where I close the "Preview" and the line on the reports list gets unbolded. It is in an infinite loop, each time telling me that a crash report has been automatically submitted.

Anyone else have this issue? Any ideas?

We are using Network Pro v20...71, and RM v3.19...382

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Gavin Walker
Posts: 4625
Joined: Wed Apr 04, 2007 10:11 pm
Location: Springfield, MO
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Re: Revenue Manager Crashing?

Post by Gavin Walker » Mon Mar 07, 2016 10:28 pm

Possibly anti-virus is interfering. Configure to exclude C:\medisoft\bin and then reinstall Medisoft and then check for updates in Revenue Management.
Gavin Walker
Walker Tek Solutions, LLC
417-890-6777 x0
fax: 417-763-6386

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