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Backup Medisoft error message

Posted: Tue Mar 01, 2016 11:57 am
by echoi
We are using Medisoft HL7 to bridge UroChart EMR. When we try [File - Backup] we have the error message saying that [HL7 user] has to logout. Please tell me the proper steps to backup to a USB drive. And how to turn [HL7 user] back on after backup. Thanks.

Re: Backup Medisoft error message

Posted: Tue Mar 01, 2016 6:11 pm
by Gavin Walker
You'll need to stop the interface first. You'll need to talk to whoever setup your interface for you for instructions.