Office Hours - Recurring Appointments

Posts related Medisoft software.
Post Reply
rmh
Posts: 3
Joined: Thu Feb 11, 2016 2:33 pm

Office Hours - Recurring Appointments

Post by rmh » Tue Feb 16, 2016 9:35 am

System will not accept dates outside of one year. The help info states that "NOTE: Repeat appointments can be scheduled as far into the future as you want but if no End Date is specified, the date will default to one year after the date of the first appointment." We have tested using 2018, 2019, but date always changes to one year. Is there something we can do to allow us to schedule recurring appointments out further?

User avatar
Gavin Walker
Posts: 4625
Joined: Wed Apr 04, 2007 10:11 pm
Location: Springfield, MO
Contact:

Re: Office Hours - Recurring Appointments

Post by Gavin Walker » Tue Feb 16, 2016 1:56 pm

Yeah, we have been trying to get McKesson to fix this for the past 3 years.
Gavin Walker
Walker Tek Solutions, LLC
417-890-6777 x0
fax: 417-763-6386

rmh
Posts: 3
Joined: Thu Feb 11, 2016 2:33 pm

Re: Office Hours - Recurring Appointments

Post by rmh » Tue Feb 16, 2016 2:06 pm

Thank you for the response. Are there any reports that we can run to stay on top of this? Or can we build custom reports? (We only use Office Hours.)

User avatar
Gavin Walker
Posts: 4625
Joined: Wed Apr 04, 2007 10:11 pm
Location: Springfield, MO
Contact:

Re: Office Hours - Recurring Appointments

Post by Gavin Walker » Tue Feb 16, 2016 2:23 pm

You can go into the Appointment List and search for that patient's name to view future appointments to confirm their next appointment.

rmh
Posts: 3
Joined: Thu Feb 11, 2016 2:33 pm

Re: Office Hours - Recurring Appointments

Post by rmh » Tue Feb 16, 2016 2:33 pm

Thank you, but I meant something to be proactive so that repeat appointments don't end without their knowledge. I can export the appointment table from sql and get what I need. Thanks for the help. Your company has been great to us!

User avatar
Gavin Walker
Posts: 4625
Joined: Wed Apr 04, 2007 10:11 pm
Location: Springfield, MO
Contact:

Re: Office Hours - Recurring Appointments

Post by Gavin Walker » Tue Feb 16, 2016 3:24 pm

Well, it is always a good idea to remind the patient of their next visit and make sure it is on the books, but I see what you mean.

User avatar
Gavin Walker
Posts: 4625
Joined: Wed Apr 04, 2007 10:11 pm
Location: Springfield, MO
Contact:

Re: Office Hours - Recurring Appointments

Post by Gavin Walker » Tue Feb 16, 2016 4:12 pm

McKesson told me the online help is not accurate and will be updated on the next release.

Post Reply