RE: Error 7078: The Advantage Database server cannot authenticate the user.

Posts related Medisoft software.
Post Reply
venetian25
Posts: 2
Joined: Tue Jan 19, 2016 1:24 pm

RE: Error 7078: The Advantage Database server cannot authenticate the user.

Post by venetian25 » Tue Jan 26, 2016 9:41 am

I changed the computer name on my server but then changed it back to its original name when the program would not work. Since then, I have received this message whenever I opened Medisoft (Version 19 with 3 users license):

Error 7078: The Advantage Database server cannot authenticate the user. Make sure the user name and password are correct ax ServerConnect

I am unable to open Medisoft on my server (server2008R) but I am able to open Medisoft and work on my workstation (Windows 10).
However, I am unable to back the program because it says that another user is backing up the program.

User avatar
Gavin Walker
Posts: 4625
Joined: Wed Apr 04, 2007 10:11 pm
Location: Springfield, MO
Contact:

Re: RE: Error 7078: The Advantage Database server cannot authenticate the user.

Post by Gavin Walker » Tue Jan 26, 2016 1:09 pm

Any time you change the name of the server or the MediData share, you need to restart Advantage and rebuild your database list - MediData\MWDBlist.*. You can rebuild the database list by deleting MWDBList.* and then re-add the practices back into the list of practices in Medisoft. As always, run a backup first. If you have a month of Medisoft support with us, we can help you do this.
Gavin Walker
Walker Tek Solutions, LLC
417-890-6777 x0
fax: 417-763-6386

Post Reply