help!

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tcrave88
Posts: 34
Joined: Mon Mar 05, 2012 5:52 pm

help!

Post by tcrave88 » Fri Jan 01, 2016 9:18 pm

medisoft freezing when opening. did the hotfix for V19, went thru a process of converting data, was then able to get into medisoft. however, once i signed off, then back in, it went thru the whole converting data process again, then it froze at the medisoft blue square spot. Help anyone?

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Gavin Walker
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Re: help!

Post by Gavin Walker » Mon Jan 04, 2016 4:17 pm

What version of Windows do you have?
Gavin Walker
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tcrave88
Posts: 34
Joined: Mon Mar 05, 2012 5:52 pm

Re: help!

Post by tcrave88 » Mon Jan 04, 2016 6:15 pm

win10, medisoft v19 sp1

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Gavin Walker
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Re: help!

Post by Gavin Walker » Tue Jan 05, 2016 6:30 pm

There is a patch to address this available for Medisoft v20. Medisoft v19 is NOT certified for Windows 10, so you will need to go back to Windows 8 or earlier, or upgrade to Medisoft v20. We carry Medisoft on our shopping cart, or you can contact your Medisoft VAR.

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