General questions

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ShelfB
Posts: 2
Joined: Fri Oct 23, 2015 3:58 pm

General questions

Post by ShelfB » Fri Oct 23, 2015 4:12 pm

I was just wondering a couple of things regarding Office Hours
1. Is there any way to be able to look up a patient by their first name or by their phone number?
2. I am currently using a custom designed sheet to print the patient superbill or face sheet as it may also be called and the process to print it is crazy. Is there any way to be able to print this sheet from the appointment grid?

Thanks, Michelle

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Gavin Walker
Posts: 4169
Joined: Wed Apr 04, 2007 10:11 pm
Location: Springfield, MO
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Re: General questions

Post by Gavin Walker » Fri Oct 23, 2015 6:15 pm

Hi Michelle. 1. Yes. Click the Search Button next to the drop-down button where you type the Chart Number.
2. Right-click on the appointment and select Superbill.
Gavin Walker
Walker Tek Solutions, LLC
866-890-6777
417-890-6777

KarthikV
Posts: 1
Joined: Mon Oct 26, 2015 3:04 pm

Re: General questions

Post by KarthikV » Mon Oct 26, 2015 3:16 pm

Getting error message in RM - MIssing information element - Info is missing or invalid for submitor organization name or last name in claim. #214 source - script - using the fields receiver info , submitter name field billing service info,practice name field , receiver info, userbilling service field _ANSI ref=1000a_nm1_nm10.... why are we getting this error ???

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Gavin Walker
Posts: 4169
Joined: Wed Apr 04, 2007 10:11 pm
Location: Springfield, MO
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Re: General questions

Post by Gavin Walker » Mon Oct 26, 2015 3:56 pm

KarthikV, it sounds like you are just getting started setting up Revenue Management. I can send you instructions to set it up yourself for RelayHeatlh (you must get the companion guide from your clearinghouse and enter THEIR information), or you can purchase a Revenue Management setup from our shopping cart for your first practice, or you can search our forum to get answers to most of your questions.

Private message me your email address for the Rev. Mgmt. manual.

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