Claim Preview Report - Insured DOB

Posts related Medisoft software.
Post Reply
drk
Posts: 155
Joined: Sat Oct 11, 2014 11:40 am
Location: Boston, MA

Claim Preview Report - Insured DOB

Post by drk » Tue Aug 25, 2015 10:06 pm

We have upgraded to v20 Network Pro version from v19, everything seems to be working fine.

I just noticed that in the Claim Preview Report in RM, the Insured DOB seems to be arbitrary and incorrect. Anyone else notice this? I never paid much attention to this report, and not know if this also happened in v19.

User avatar
Gavin Walker
Posts: 4625
Joined: Wed Apr 04, 2007 10:11 pm
Location: Springfield, MO
Contact:

Re: Claim Preview Report - Insured DOB

Post by Gavin Walker » Wed Aug 26, 2015 2:16 pm

First I have heard of this, but then we checked a batch of 44 claims and found 3 to have the incorrect date of birth. Note sure why. We'll let McKesson know.

User avatar
Gavin Walker
Posts: 4625
Joined: Wed Apr 04, 2007 10:11 pm
Location: Springfield, MO
Contact:

Re: Claim Preview Report - Insured DOB

Post by Gavin Walker » Wed Aug 26, 2015 2:31 pm

OK, further looking into this shows that when the bug happens the report is duplicating the date of birth of the patient just prior to it on the report.

Post Reply