Statement question
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- Posts: 155
- Joined: Sat Oct 11, 2014 11:40 am
- Location: Boston, MA
Statement question
I have deleted all the original referral denials, so the only transactions in the chart now are the billed/allowed/adjustment/pr1 amounts. The tiny box on top of the patient screen shows this person owes $234.00, which I can manually check is correct. However, when I do a F11 for quick balance I am getting a 0; the statements are also not printing because medisoft thinks he has zero balance. The quick ledger has three lines for each claim line, paid 0; adjustment XX; PR1 deductible YY -- The YY's all add up to the amount above, so the balance is correct -- but statements say he has 0 balance. :(
There seem to be no "Complete" entries -- There are no checks in any boxes on the F4 (payment application) grid either.
I am pulling out what little hair I have left. What am I missing? Please help!
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- Posts: 153
- Joined: Tue Mar 19, 2013 3:24 pm
- Location: Springfield, MO
- Contact:
Re: Statement question
Support Team
MedTech Medical Management Systems
3058 S Delaware Ave
Springfield, MO 65804
Ph: 417.890.6777 | Fax: 417.890.6788