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PRINTING CLAIMS

Posted: Wed Jan 21, 2015 3:10 pm
by Solomon
Hi... I am very new to Medisoft so there for have a few questions.
I have created the claims and they have been sent to our clearinghouse, In claim management the claim show to be sent, I selected Reprint claim, report CMS 1500(Primary) - 02/12 W form, Preview the report o screen - okay. Error message "There are no claims to be printed using the filters specified". I also tried Print/ Send option and receive the same error message.
I would like to print the claim on a HCFA form so that I can submit a appeal with OP notes. Could you please advise?

Thanks

Re: PRINTING CLAIMS

Posted: Wed Jan 21, 2015 4:34 pm
by Gavin Walker
That is probably because the claims have a media type of electronic. If you want them to be paper claims, you have to switch the media type to paper to print them.

Re: PRINTING CLAIMS

Posted: Thu Nov 02, 2017 8:29 am
by Sophiapta
hello, new to this forum thing. Can you tell me how to switch the media type to paper vs electronic for printing claims?

Re: PRINTING CLAIMS

Posted: Thu Nov 02, 2017 11:39 pm
by Gavin Walker
Double - Click the claim in Claims Management. There is Media Type 1, 2, and 3 that can be set to paper or electronic. On the Insurance record, you can set the default for these.

Re: PRINTING CLAIMS

Posted: Mon Nov 06, 2017 10:15 am
by Sophiapta
:D :shock: thank you!!!! huge help!