Question about hotfix v19

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schlossy
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Joined: Mon Jan 05, 2015 8:22 pm

Question about hotfix v19

Post by schlossy » Mon Jan 05, 2015 8:45 pm

We are currently running v19 (19.0.2.134)

Our reports are hanging or take a very very long time to process. Searching the forum, it seems like the Medisoft 19SP1 Hotfix 1 (Build 19.1.3.38) was suggested as a possible fix.

Is that the right thing to upgrade or should I download the V19 Service pack first and then apply the hotfix

thank you for your help

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Gavin Walker
Posts: 4625
Joined: Wed Apr 04, 2007 10:11 pm
Location: Springfield, MO
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Re: Question about hotfix v19

Post by Gavin Walker » Tue Jan 06, 2015 8:42 am

You need to install service pack 1 and THEN then hot fix 1. Be sure to install on all Medisoft computers or the slow report issue will keep coming back.
Gavin Walker
Walker Tek Solutions, LLC
417-890-6777 x0
fax: 417-763-6386

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