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patient case combination does not exist

http://www.walkerteksolutions.com/forum/viewtopic.php?f=3&t=2395

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patient case combination does not exist

Posted: Thu Oct 02, 2014 10:18 am
by WWWolf
Recently we started getting the message: "patient/case does not exist" when we are
pulling up a new patient in the transaction entry screen. Can you tell me why all of a
sudden this is happening? We recently added the latest service pack.

Re: patient case combination does not exist

Posted: Thu Oct 02, 2014 2:02 pm
by Gavin Walker
You might try File Maintenance -> Rebuild all Indexes and Pack all Data. Run a backup first.
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