Software Registration

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stephenwheeler
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Joined: Fri May 30, 2014 9:40 am

Software Registration

Post by stephenwheeler » Fri May 30, 2014 10:03 am

I have installed version 19, and have been using it. Having a issue with the registration which I have a copy where I completed the registration. However, when I open the version 19, it says product has not been registered please register by a certain date. Also, giving me a pop up saying I have a duplicate error on my files, asking if I need to transfer all of them? Hope someone can help.

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Gavin Walker
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Joined: Wed Apr 04, 2007 10:11 pm
Location: Springfield, MO
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Re: Software Registration

Post by Gavin Walker » Mon Jun 02, 2014 8:16 am

The times I have seen this happen consistently, someone still had an old version of Medisoft and every time they ran it, it corrupted the registration for everyone else at the office. If it is just you, make sure you don't have an old Medisoft icon that you are running.
Gavin Walker
Walker Tek Solutions, LLC
417-890-6777 x0
fax: 417-763-6386

stephenwheeler
Posts: 2
Joined: Fri May 30, 2014 9:40 am

Re: Software Registration

Post by stephenwheeler » Tue Nov 18, 2014 11:14 am

we are still having problems with registration. We have deleted the old medisoft icon. Says our serial # is invalid. After we press register it gives us a registration code to print off.

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Gavin Walker
Posts: 4625
Joined: Wed Apr 04, 2007 10:11 pm
Location: Springfield, MO
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Re: Software Registration

Post by Gavin Walker » Tue Nov 18, 2014 5:19 pm

Try uninstalling all Medisoft. Starting with v19 and working your way backwards to older versions. Select Roll Back when given the option. Then once you have all of the old Medisoft off, re-install just Medisoft v19 sp1.

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