Posts related Medisoft software.
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Jan
- Posts: 6
- Joined: Tue May 27, 2014 12:49 pm
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by Jan » Tue May 27, 2014 1:01 pm
I have the new Medisoft v19 version and numbers are still being posted on claims instead of letters. How do I change the diagnostic pointer?
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Gavin Walker
- Posts: 4625
- Joined: Wed Apr 04, 2007 10:11 pm
- Location: Springfield, MO
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Contact:
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by Gavin Walker » Tue May 27, 2014 2:02 pm
Make sure you are using a report template with 2/12 in its name.
Gavin Walker
Walker Tek Solutions, LLC
417-890-6777 x0
fax: 417-763-6386
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Jan
- Posts: 6
- Joined: Tue May 27, 2014 12:49 pm
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by Jan » Tue May 27, 2014 2:10 pm
Unfortunately, that didn't work.
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Gavin Walker
- Posts: 4625
- Joined: Wed Apr 04, 2007 10:11 pm
- Location: Springfield, MO
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Contact:
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by Gavin Walker » Tue May 27, 2014 3:17 pm
Which report are you selecting?
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Jan
- Posts: 6
- Joined: Tue May 27, 2014 12:49 pm
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by Jan » Tue May 27, 2014 3:41 pm
I'm selecting one I made up because Medisoft didn't line up the report correctly. Is there a specific claim name that is new with v19?
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Gavin Walker
- Posts: 4625
- Joined: Wed Apr 04, 2007 10:11 pm
- Location: Springfield, MO
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Contact:
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by Gavin Walker » Wed May 28, 2014 8:17 am
You will need to select one of the reports with 2/12 in its name and then make your changes to line it up with your printer. If you purchased your software from us or have support with us, private message me your email address and I will send you a step by step guide that will walk you through lining up the claim form. You want to avoid moving individual fields around because that is tedious.
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Jan
- Posts: 6
- Joined: Tue May 27, 2014 12:49 pm
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by Jan » Wed May 28, 2014 11:06 am
Thank you. That works. It isn't completely lined up, but I think I can fix it. Unfortunately, I didn't buy the software from you, though I will in the future. AZcomp doesn't offer any support that doesn't cost a fortune.
The last problem is that the diagnosis doesn't have a decimal. I'm assuming the insurance company will reject any claims like that.
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Gavin Walker
- Posts: 4625
- Joined: Wed Apr 04, 2007 10:11 pm
- Location: Springfield, MO
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Contact:
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by Gavin Walker » Wed May 28, 2014 1:10 pm
Due to space requirements on the CMS-1500 2/12 form, the decimal points are left out of ICD-9 codes on the form.
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Jan
- Posts: 6
- Joined: Tue May 27, 2014 12:49 pm
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by Jan » Wed May 28, 2014 1:15 pm
Will insurance pay, do you think?
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Gavin Walker
- Posts: 4625
- Joined: Wed Apr 04, 2007 10:11 pm
- Location: Springfield, MO
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Contact:
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by Gavin Walker » Wed May 28, 2014 1:17 pm
Yes.
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Jan
- Posts: 6
- Joined: Tue May 27, 2014 12:49 pm
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by Jan » Wed May 28, 2014 2:13 pm
Thank you so much; I really appreciate the help!