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Having trouble getting your reports to balance? Try this.

Posted: Tue Jul 22, 2008 8:59 am
by Gavin Walker
1. Procedure codes may have been used in a transaction and then later deleted from the database can cause information to be left off the Practice Analysis report and other reports. To find the missing procedures, browse to C:\\Program Files\\Medisoft\\Bin and run a program called MediUtils. Select Repair Payment References on the left. Before running the process, make sure everyone can stay out of Medisoft for several hours and make sure you have a good backup. After running the Repaid Payment References process, exit MediUtils and look for a file called FixPax.log. Open the log file and look for the text \"Procedure Code Not Found\" and then re-enter all the missing procedure codes back into Medisoft. Make sure you pick the correct code type when you reeenter the code. Now this missing code will show up on the Practice Analysis Report.

2. The default range for some of the transaction reports, including the Practice Analysis Report goes through Place of Service “ZZ”. If you have some transactions in your database using a place of service code that is alphabetically after “ZZ” (“ha” for example), then transactions will be left off of these reports. To include these place of service codes, change the range to go through “zzz” and it will pick up the missing transactions. If you try to change the ending code to just \"zz\" then that gets changed back to upper case \"ZZ\" before the report runs and the transactions still end up missing.