Guarantor not responsible
Posted: Tue Dec 24, 2013 1:58 pm
Is there a way to make it so the guarantor is not responsible. Sometimes in special circumstances the physician asks us not to bill the insured for their co-insurance due to different reasons. I know that we can uncheck patient statements so it doesn't generate them and then I guess we will see on patient aging that a statement never went out and go from there, but is there a different or more appropriate way to handle that. Thanks!