Chart Numbers Stop

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brendab180
Posts: 1
Joined: Sun Oct 06, 2013 5:52 pm

Chart Numbers Stop

Post by brendab180 » Sun Oct 06, 2013 6:55 pm

Hi I am on version 15 and for some reason when I go into claims management to pull up a chart to see a claim. Say to print a 20% that needs to be filed. All of a sudden my charts just stop at number 00001467 and I have other charts after that number that should be showing but the are not. Not sure what to do to have these show up. thanks for the help.

Brenda

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Gavin Walker
Posts: 4625
Joined: Wed Apr 04, 2007 10:11 pm
Location: Springfield, MO
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Re: Chart Numbers Stop

Post by Gavin Walker » Mon Oct 07, 2013 8:25 am

I recommend running File Maintenance. Rebuild all indexes and pack all data. Run a backup first.
Gavin Walker
Walker Tek Solutions, LLC
417-890-6777 x0
fax: 417-763-6386

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