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PostPosted: Sat Mar 09, 2013 12:23 pm 

Joined: Sat Mar 09, 2013 12:17 pm
Posts: 1
I have used Medisoft for many years now and all of a sudden I have
a situation with Medicare that says I need box 29 filled out on the
HICFA. I can't figure it out. Please help!

PostPosted: Sat Mar 09, 2013 2:19 pm 
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Joined: Wed Apr 04, 2007 10:11 pm
Posts: 4129
Location: Springfield, MO
It sounds like you are trying to send secondary claims on paper. You need to add the "payment" versions of the CMS-1500 report templates that come with Medisoft. To do that go to Tools -> Add/Copy User Reports -> Add button. Select the CMS-1500 report template that you need. There are a bunch of HCFA-1500 report templates there. These are old legacy report templates that should not be used.

Now, there is a catch if you are on Medisoft v16 or newer. These reports have not worked since version 16 so there are additional steps to take to make this work. What you have to do is open the "payment" report template and the report template you have been using Design Custom Reports and Bills and add what the payment report has in box 29 to the report template you are using.

If you switch over to send electronic claims with Revenue Management, then all the payment information is automatically send on the electronic claim.

Gavin Walker
Walker Tek Solutions, LLC

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