help getting a error 5138 in medisoft

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albertldee
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Joined: Wed May 09, 2012 11:51 pm

help getting a error 5138 in medisoft

Post by albertldee » Sat Dec 29, 2012 1:36 am

dont know what happen but getting this error when open medisoft on the server try all other pc still the same issue the server is windows 7 professional just like all the other pc,
the error ocured when i try to post and save the info even new patient info
Medisoft 18.0.2.51

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albertldee
Posts: 4
Joined: Wed May 09, 2012 11:51 pm

Re: help getting a error 5138 in medisoft

Post by albertldee » Sat Dec 29, 2012 2:32 am

i did a backup from September which is the last backup and it work ok however would hate to loose all the work from september to now still trying to fix it i can new deposit but cannot edit or delete the deposit once created

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Gavin Walker
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Location: Springfield, MO
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Re: help getting a error 5138 in medisoft

Post by Gavin Walker » Tue Jan 01, 2013 5:31 pm

The times I have seen this error, it required a Medisoft value added reseller to fix it. You should work with your Medisoft dealer to repair your data. If you want to work with us, we presently charge $200 to do a data repair.
Gavin Walker
Walker Tek Solutions, LLC
417-890-6777 x0
fax: 417-763-6386

albertldee
Posts: 4
Joined: Wed May 09, 2012 11:51 pm

Re: help getting a error 5138 in medisoft

Post by albertldee » Thu Jan 10, 2013 1:08 am

what program would you reccomend to do the repair

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Gavin Walker
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Location: Springfield, MO
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Re: help getting a error 5138 in medisoft

Post by Gavin Walker » Thu Jan 10, 2013 10:17 am

ARC32 is what we do most of our work in. Make sure you have a backup before doing anything in ARC32.

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