Final Draft I/O error 53

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newbie
Posts: 1
Joined: Thu Mar 01, 2012 11:03 am

Final Draft I/O error 53

Post by newbie » Thu Mar 01, 2012 2:57 pm

We recently upgraded from Medisoft Network V11 to Network V17 and everything seems to be working fine except the Final Draft. Medisoft Data runs on Domain and office staff have to log-in to domain with their own credentials. Everyone is able to run Medisoft, Medisign-in, TTScanner (local computer only) and Revenue Management from their own stations. However, when staff tries to launch Final Draft an error message pops “I/O error 53”. I tried to manually point to the Practice but it didn’t work. Any ideas?

Server Specs:
Windows 2008 R2 with Intel Quadcore
8 Gig Memory
1T harddrive
1G NIC

Client Specs:
Windows XP SP3
8 Gig Memory
500G Hardrive
1G NIC

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Gavin Walker
Posts: 4626
Joined: Wed Apr 04, 2007 10:11 pm
Location: Springfield, MO
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Re: Final Draft I/O error 53

Post by Gavin Walker » Thu Mar 01, 2012 3:30 pm

Are there any files in Medidata share that are Read-Only? Or possibly you have restricted rights on any files? Add "Write" right to all files in Medidata and give "Everyone" full permission to Medidata and see if Final Draft launches. Then try tightening your security as necessary.
Gavin Walker
Walker Tek Solutions, LLC
417-890-6777 x0
fax: 417-763-6386

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