Revenue Management Error 5004

BLuLQQker · Post by **BLuLQQker** » Thu Feb 16, 2012 1:01 pm

Everything is working fine on my desktop with the new V.17 program.
However when I installed the program on my laptop Medisoft worked fine But during the Rev. Management portion, I was interrupted and canceled that part of the install, now I'm getting a big message I can't
even close out of...
"advantage.Data.Provider.AdsException:Error 5004 Either Ace could not find the
specified file or you do not have sufficient rights to the file. The data dictionary is not found on the server". yada yada yada.
Can you help me ?
Thanks so much.......if you need the whole message I can come back and type it all out

Post by **Gavin Walker** » Fri Feb 17, 2012 9:36 am

I would try uninstalling all your old Medisoft and then reinstall Medisoft v17 sp2.1 from here.

BLuLQQker · Post by **BLuLQQker** » Mon Feb 20, 2012 1:08 pm

I reinstalled sp2, didn't help.
guess i need to reinstall the whole program?
Any directions for wiping it clean off the pc and fresh install.
As always Thank you.

Post by **Gavin Walker** » Mon Feb 20, 2012 5:02 pm

Uninstall Medisoft, Office Hours Pro, Advantage ODBC/ADO drivers, Focus Reports, Final Draft, and Crystal Reports in the opposite order they were installed. Select Rollback when presented wtih the option. After uninstalling everything, delete the Medisoft\Bin folder.

BLuLQQker · Post by **BLuLQQker** » Fri Feb 24, 2012 3:33 pm

OK, went to reinstall from the disk and it says I/O error.
a corrupt installation file.
Which isn't true cause I put the program successfuly on a third Laptop yesterday.
Something from the old install must of been left behind.
Bummer.

Post by **Gavin Walker** » Fri Nov 15, 2013 11:22 pm

Try deleting all files in C:\Temp and disable your anti-virus.