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i have version 17 medisoft how do i send a corrected claim i know local use B is box 19 but will that go over electronically? and help would be good thanks

Edit the claim and enter the follow code in the Frequency Type field:

6 = adjustment of prior claim (suggest using 7 - replacement instead)
7 = replacement claim
8 = void or cancel

leave blank or set to 1 = original claim

what do you mean edit please walk thru im new and my vendors always busy i have really bad support sorry

i went into claim management and cant find the claim there payments have been posted on some line items what now thanks

In Claim Management, double click the claim you need to correct and the Frequency Type is the last field.

thanks gavin

How can we added previous claim number, when we submit void (8), replace(7) or corrected(6) claim electronically.

If you are using Revenue Management to do Electronic Remittance Posting, this value should populate automatically if the insurance type is Blue Cross or Medicare.

If you are not doing electronic remittance posting, then you can add this value yourself in this format to the Claim Comment:

ICN#############

Where #############

Revenue Management looks for a 13-digit number so add leading zeros if necessary.

Medicare for replacement claims 13 digit ICN number enter in claim comment is not pulling, tried with format ICN############# or #############
and changed to frequency type 7

What is the primary and secondary payer?

medicare primary, BCBS secondry

Are the insurance types set to Medicare and Blue Cross/Shield respectively? The formatting of the claim comment should be ICN#############.

you have to make change in mapping section of implementation guide to pull data from comment when frequency of claim is 7(replacement) or 8 (void)

Hello,
How do you change the IG guide to pull the ICN number from the comment tab in the claim?