Medisoft Supervisor Issue DQ
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- Posts: 27
- Joined: Mon Dec 19, 2016 4:23 am
Medisoft Supervisor Issue DQ
We are using Medisoft V22 which was upgraded from V19. We are facing issues in adding supervising provider on claim.
The way it is as Case: Assigned "CH", Ordering "", Supervising "CH", Attending "ET", Created the claim by Attending Provider. In claim management, it show provider ET and when we print the claim, service line has proper NPI of ET while box 17 has a qualifier DQ but CH name and NPI is missing. When we delete the claim and recreate it sometimes it gets the proper DQ, Name and NPI while at many times no change.
Another Case: Assigned "ET", Ordering "", Supervising "CH", Attending "ET", Created the claim by Attending or assigned Provider. In claim management, it show provider ET and when we print the claim, service line has proper NPI of ET while box 17 has a qualifier DQ but CH name and NPI is missing. When we delete the claim and recreate it sometimes it gets the proper DQ, Name and NPI while at many times no change.
Am I missing something because sometimes we get it correct while at other time, it is not.
Thanks
Rajendra Prasad
- Gavin Walker
- Posts: 4626
- Joined: Wed Apr 04, 2007 10:11 pm
- Location: Springfield, MO
- Contact:
Re: Medisoft Supervisor Issue DQ
Walker Tek Solutions, LLC
417-890-6777 x0
fax: 417-763-6386
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- Posts: 27
- Joined: Mon Dec 19, 2016 4:23 am
Re: Medisoft Supervisor Issue DQ
The problem we are seeing is that in many claims in Box 17, it just put qualifier DQ and no name/npi got printed even though supervising provider is selected in the case in account tab.
- Gavin Walker
- Posts: 4626
- Joined: Wed Apr 04, 2007 10:11 pm
- Location: Springfield, MO
- Contact:
Re: Medisoft Supervisor Issue DQ
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- Posts: 27
- Joined: Mon Dec 19, 2016 4:23 am
Re: Medisoft Supervisor Issue DQ
- Gavin Walker
- Posts: 4626
- Joined: Wed Apr 04, 2007 10:11 pm
- Location: Springfield, MO
- Contact:
Re: Medisoft Supervisor Issue DQ
-
- Posts: 27
- Joined: Mon Dec 19, 2016 4:23 am
Re: Medisoft Supervisor Issue DQ
- Gavin Walker
- Posts: 4626
- Joined: Wed Apr 04, 2007 10:11 pm
- Location: Springfield, MO
- Contact:
Re: Medisoft Supervisor Issue DQ
Otherwise, you'll need to work directly with your Medisoft reseller.