DENIED SECONDARY CLAIMS

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bright88
Posts: 8
Joined: Fri Feb 16, 2018 11:24 am

DENIED SECONDARY CLAIMS

Post by bright88 » Thu Apr 05, 2018 1:30 pm

I USE TRIZETTO CLEARINGHOUSE AND I'M GETTING A REJECTION MESSAGE: REFERRING PROVIDER REF ID QUALIFIER IS INVALID 2310.A.REF*01. HOW DO I FIX THIS ERROR.

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Gavin Walker
Posts: 4625
Joined: Wed Apr 04, 2007 10:11 pm
Location: Springfield, MO
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Re: DENIED SECONDARY CLAIMS

Post by Gavin Walker » Sun Apr 08, 2018 11:46 am

This indicates you have a legacy ID entered on a referring provider without a qualifier. The legacy id is probably not required so try removing it.
Gavin Walker
Walker Tek Solutions, LLC
417-890-6777 x0
fax: 417-763-6386

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