Switching Clearinghouse questions

Topics about Trizetto, formerly GatewayEDI go here.
Post Reply
Posts: 55
Joined: Thu Dec 03, 2015 7:36 pm

Switching Clearinghouse questions

Post by ProCareSabrina » Mon Oct 03, 2016 10:27 am


We are switching from Change Healthcare to Gateway/TriZetto clearinghouse.

With Change, we had been submitting to Revenue Mgmt via EDI Receiver Phoenix. Will that change when we start to submit to Gateway? I am still going through and changing all the Payor IDs that need it. Wondering if I needed to do anything differently at least in the Receiver dept.

And if settings need to be changed in Revenue Mgmt, I'm assuming we'll be opening up a ticket with you guys to help walk us through it. Is that something MedTech offers?

User avatar
Gavin Walker
Posts: 4207
Joined: Wed Apr 04, 2007 10:11 pm
Location: Springfield, MO

Re: Switching Clearinghouse questions

Post by Gavin Walker » Mon Oct 03, 2016 1:03 pm

Yeah there will be some changes to make. Just open a ticket with us and we will need your gateway edi site id.
Gavin Walker
Walker Tek Solutions, LLC

Post Reply