We are switching from Change Healthcare to Gateway/TriZetto clearinghouse.
With Change, we had been submitting to Revenue Mgmt via EDI Receiver Phoenix. Will that change when we start to submit to Gateway? I am still going through and changing all the Payor IDs that need it. Wondering if I needed to do anything differently at least in the Receiver dept.
And if settings need to be changed in Revenue Mgmt, I'm assuming we'll be opening up a ticket with you guys to help walk us through it. Is that something MedTech offers?