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PostPosted: Fri Apr 15, 2016 12:59 pm 
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Joined: Fri Apr 15, 2016 12:39 pm
Posts: 2
Hello- We just added a new practice / location thus it was like setting up a new location and going thru all the hoops. Claims are now being sent and it is working well EXCEPT I can not pull any reports..It is almost like it is pulling data from the wrong location or file on the computer.. How do we change which file reports directory is pulling from ? I looked at other locations we have(which reports work fine) and it looks to be a different path ....


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PostPosted: Fri Apr 15, 2016 2:07 pm 
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Joined: Wed Apr 04, 2007 10:11 pm
Posts: 4003
Location: Springfield, MO
Some versions of Medisoft have trouble when you change practice databases. When you change practices, close any reports windows you have open and re-open them.

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Gavin Walker
Walker Tek Solutions, LLC
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PostPosted: Mon Apr 18, 2016 10:04 am 
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Joined: Fri Apr 15, 2016 12:39 pm
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Thank you .. That is not it as I tried it already.. When in Medisoft I go to Medi Reports and there is no reports in the folders for me to pick from..It is empty .. If I try to run a report like aging report -I get a flash of screen then nothing.. I think the reports file BIN is not pointing to the correct file and I am not sure how to change


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PostPosted: Mon Apr 18, 2016 2:02 pm 
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Joined: Wed Apr 04, 2007 10:11 pm
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Location: Springfield, MO
Assuming you don't have any custom reports, rename the folder MediData\ReportDefs to Medidata\ReportDefsBackup. The next time you startup Medisoft, this folder will be regenerated with the default set of reports. If you have custom reports, you'll need export them first and then re-import them.


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