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Patient Remainder Statement

Posted: Thu Mar 18, 2021 11:30 am
by jbarrow
I am using Statement Management for patient statements and using the "remainder" type. However, I have statements printing for patients that insurance has not processed yet. Am I missing a step??

Re: Patient Remainder Statement

Posted: Wed Mar 24, 2021 5:09 pm
by Gavin Walker
Hi, make sure Delay Secondary Billing is checked on your insurance record and then click Update All in Transaction entry. That should take care of it.