Patient Remainder Statement

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jbarrow
Posts: 1
Joined: Wed Mar 03, 2021 7:05 pm

Patient Remainder Statement

Post by jbarrow » Thu Mar 18, 2021 11:30 am

I am using Statement Management for patient statements and using the "remainder" type. However, I have statements printing for patients that insurance has not processed yet. Am I missing a step??

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Gavin Walker
Posts: 4626
Joined: Wed Apr 04, 2007 10:11 pm
Location: Springfield, MO
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Re: Patient Remainder Statement

Post by Gavin Walker » Wed Mar 24, 2021 5:09 pm

Hi, make sure Delay Secondary Billing is checked on your insurance record and then click Update All in Transaction entry. That should take care of it.
Gavin Walker
Walker Tek Solutions, LLC
417-890-6777 x0
fax: 417-763-6386

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