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statement manaagement

Posted: Wed Aug 26, 2020 9:52 am
by dleto
When we post a patient credit card payment with code type credit card payment or credit card copayment. or a cash payment it is not marking the statements done in statement management so we have a lot of 0 balances.

Re: statement manaagement

Posted: Thu Aug 27, 2020 8:48 pm
by Gavin Walker
Medisoft is supposed to mark a statement done if the remainder balance for the entire statement is zero. Try doing a File Maintenance > Recalculate All Balances prior to posting your payments to see if you get better results.