Overapplied/Unapplied payment error on Patient Aging
-
- First Paid On ICD-10
- Posts: 61
- Joined: Wed Mar 09, 2011 2:56 pm
- Location: Lucerne, ca
Overapplied/Unapplied payment error on Patient Aging
I'm working my Patient aging by date of service and see that my plus 91 is astronomical.
There are many accounts that show a balance in the plus 91 day column but underneath it the very same amount is noted as Overapplied or Unapplied. And the balance should be zero in this column.
For example: patient has a current balance of 728.44. In the over 91 day column, it shows a balance of 2631.56 and underneath that it shows a line item stating 2631.56 is Overapplied/Unapplied, showing the total account balance of 3360.00. Now, the patient only owes 728.44 and that is the balance on the account. How do I get this corrected so that my Aging reports are correct?
Thanks! Ali
- Gavin Walker
- Posts: 4626
- Joined: Wed Apr 04, 2007 10:11 pm
- Location: Springfield, MO
- Contact:
Re: Overapplied/Unapplied payment error on Patient Aging
Walker Tek Solutions, LLC
417-890-6777 x0
fax: 417-763-6386
-
- First Paid On ICD-10
- Posts: 61
- Joined: Wed Mar 09, 2011 2:56 pm
- Location: Lucerne, ca
Re: Overapplied/Unapplied payment error on Patient Aging
Isn't there anyway to fix this with version 22?
When I run a detailed Insurance aging the amounts are correct, which is interesting.....
-
- First Paid On ICD-10
- Posts: 61
- Joined: Wed Mar 09, 2011 2:56 pm
- Location: Lucerne, ca
Re: Overapplied/Unapplied payment error on Patient Aging
thanks and Happy New Year!
- Gavin Walker
- Posts: 4626
- Joined: Wed Apr 04, 2007 10:11 pm
- Location: Springfield, MO
- Contact: