Tricare rejections
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- Posts: 38
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Tricare rejections
We have been receiving rejections from Tricare EAST (payor) stating " Billing Provider Secondary ID is missing or invalid. I spoke to Capario technical team and they said we are sending information on LOOP 2010BB segment REF*G2 and it should be removed from Medisoft application. Please let me know how to do it.
Thank you,
Jason M
- Gavin Walker
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- Joined: Wed Apr 04, 2007 10:11 pm
- Location: Springfield, MO
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Re: Tricare rejections
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Walker Tek Solutions, LLC
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- Posts: 38
- Joined: Tue Aug 26, 2014 8:26 am
Re: Tricare rejections
I see that this option is already checked. Please suggest an alternative with detail.
Thank you,
Jason M
- Gavin Walker
- Posts: 4625
- Joined: Wed Apr 04, 2007 10:11 pm
- Location: Springfield, MO
- Contact:
Re: Tricare rejections
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- Posts: 38
- Joined: Tue Aug 26, 2014 8:26 am
Re: Tricare rejections
Thanks a lot.. I will try this today and wait for the payor response.
Thank you,
Jason M
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- Posts: 38
- Joined: Tue Aug 26, 2014 8:26 am
Re: Tricare rejections
I tried it and still have the same rejection from Capario.
Thank you,
Jason M
- Gavin Walker
- Posts: 4625
- Joined: Wed Apr 04, 2007 10:11 pm
- Location: Springfield, MO
- Contact:
Re: Tricare rejections
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- Posts: 38
- Joined: Tue Aug 26, 2014 8:26 am
Re: Tricare rejections
On all these rejections we just have one and only one insurance i.e; Tricare East. It all began from 01/12/2019 when Payor Tricare East rejected claims for NPI. We started billing under Group NPI and now Capario rejects for " Billing Provider Secondary ID is missing or invalid. I tried everything possible and its a total mess as we are unable to send out claims to them. Please help.
Thank you,
VJ
- Gavin Walker
- Posts: 4625
- Joined: Wed Apr 04, 2007 10:11 pm
- Location: Springfield, MO
- Contact:
Re: Tricare rejections
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- Posts: 38
- Joined: Tue Aug 26, 2014 8:26 am
Re: Tricare rejections
I finally got out of this mess. I see all claims pass both Capario and Tricare East systems. Thanks a lot for all your help and guidance..
Thank you,
Jason M